If you have questions, most likely others have had them too! Browse our list of frequently asked questions, and feel free to contact us directly if you don’t find the answers you need. We’re here to help!

What forms of payment are accepted?

To learn more about our payment and insurance policies, check out our Financial Options and/or Insurance Options page.

What if I have a dental emergency?

Dental emergencies can include facial trauma that damages the structure of the teeth or jaw, loss of a permanent tooth, severe tooth pain, or signs of infection. If you believe you have a dental emergency, please call or text right away at 512-337-8560.

How does your practice accommodate people with disabilities?

Our practice offers handicap accessible amenities including convenient ramps from the parking lot, wide walkways, automatic doors, entrance ways that measure 32” or greater, and designated wheelchair accessibilities in each operatory. Even our bathrooms are wheelchair accessible. We also have team members on hand available to read aloud documents for the illiterate or blind and have braille in the waiting area and in all restrooms. Our website is also ADA compliant. To learn more, click here.

How important is oral hygiene?

Oral hygiene is necessary for eliminating bacteria in the mouth. Bacteria builds to form plaque that can harden and lead to long-term ailments such as gingivitis, a mild form of gum disease, and periodontal disease if it is not removed. A good dental care routine and regular check-ups will keep your mouth healthy and prevent inflammation, infection, decay, and tooth loss.

Why get a dental exam?

Dental exams give us the opportunity to evaluate your current methods of dental care and provide suggestions for future care in order to protect you from complications such as cavities and gum disease. They also allow us to detect problems early so they can be fixed quickly and easily.

How often should I get a dental exam?

Dental exams should generally take place every six months. However, consult with our team to decide how often you should be examined, for we may suggest that you visit more frequently based on factors such as smoking, frequency of cavities, and genetic susceptibility to tooth and root decay as well as gum disease.

How can you prepare for a dental exam?

The best way to prepare for a dental exam is to practice good dental care. Brushing your teeth twice a day and flossing at least once a day is recommended. Be sure to clean your teeth before you arrive at your appointment. Our team will be cleaning your teeth for you, but it is helpful to remove food and plaque beforehand so we can focus on the more difficult-to-clean areas. You also want to make sure you are prepared to share pertinent information such as your medical history, insurance coverage and current dental care methods with us. Don’t be embarrassed to be honest about your oral health habits – our team is not here to judge you, but to work with you to improve your habits and ensure dental health! Lastly, be prepared to schedule a follow-up appointment or future check-up at the end of your dental exam.

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Text or Call (512) 337-8560